Last Updated: April 12, 2025

Sarvaedge Technology INC, headquartered at Plot 801, Ghitorni, New Delhi - 110030, India, with offices in the USA and UAE, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.sarvaedge.com), engage our services, or interact with us. By using our website or services, you consent to the practices described in this policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

We collect information to provide and improve our services. The types of information include:

• Personal Information: When you contact us, submit forms, or engage our services, we may collect:
  • Name
  • Email address
  • Phone number
  • Company name and details
  • Billing and payment information (e.g., credit card details, billing address)
• Non-Personal Information: We collect data that does not directly identify you, such as:
  • Browser type and version
  • Operating system
  • IP address
  • Referring website
  • Pages visited and time spent on our website
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze website performance. Cookies may store preferences, session data, or unique identifiers.
• Client-Provided Data: For services like web development or marketing, clients may provide content (e.g., text, images, customer data) necessary to fulfill the project.

2. How We Collect Information

We collect information through:

• Direct Interactions: When you fill out contact forms, request quotes, sign up for newsletters, or communicate via email, phone, or live chat.
• Automated Technologies: Through cookies, server logs, and analytics tools (e.g., Google Analytics) that track your interactions with our website.
• Third Parties: From partners, service providers, or publicly available sources, such as social media profiles, when you engage with our services or campaigns.

3. How We Use Your Information

We use your information to:

• Provide Services: Deliver web development, digital marketing, and consulting services, including website creation, SEO, PPC campaigns, and social media management.
• Communicate: Respond to inquiries, send service updates, provide quotes, or share promotional materials (with your consent).
• Process Payments: Handle billing and payment transactions securely.
• Improve Our Services: Analyze website usage, monitor performance, and enhance user experience based on analytics data.
• Personalize Content: Tailor website content, marketing campaigns, or recommendations to your preferences.
• Comply with Legal Obligations: Meet regulatory requirements, such as tax reporting or data protection laws.
• Security: Detect and prevent fraud, unauthorized access, or other malicious activities.

4. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

• Service Providers: Trusted third parties (e.g., hosting providers, payment processors, analytics tools) who assist in delivering our services, bound by confidentiality agreements.
• Business Partners: With your consent, for joint marketing campaigns or service delivery (e.g., co-branded promotions).
• Legal Authorities: When required by law, court order, or to protect our rights, safety, or property (e.g., in response to a subpoena).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with notice where required.

5. Cookies and Tracking Technologies

We use cookies to enhance functionality and analyze usage:

• Essential Cookies: Necessary for website operation, such as maintaining sessions or enabling form submissions.
• Performance Cookies: Collect anonymous data to improve website performance (e.g., Google Analytics).
• Marketing Cookies: Track user behavior for targeted advertising, used only with your consent.

You can manage cookies through your browser settings or our cookie consent tool (if applicable). Disabling cookies may limit website functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• Encryption for data transmission (e.g., SSL/TLS).
• Secure storage systems with access controls.
• Regular security audits and updates.

However, no system is completely secure. We cannot guarantee absolute protection against unauthorized access or breaches. You share information at your own risk and should use strong passwords and secure devices.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example:

• Contact form data may be kept for 12 months after last interaction.
• Client project data is retained for the duration of the contract plus 3 years, unless otherwise agreed.
• Analytics data is anonymized and stored indefinitely for performance analysis.

When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location (e.g., under GDPR for EU residents or similar laws), you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Update inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal exceptions.
• Restriction: Limit how we process your data in certain cases.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing for marketing or other purposes.
• Withdraw Consent: Revoke consent for data processing at any time, where applicable.

To exercise these rights, contact us at info@sarvaedge.com. We will respond within 30 days, subject to verification of your identity.

9. International Data Transfers

As a global company with offices in India, the USA, and UAE, your data may be transferred and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses or adequacy decisions where required (e.g., GDPR for EU data).

10. Third-Party Links

Our website may link to external sites (e.g., social media, payment processors). We are not responsible for their privacy practices. Review their policies before sharing information.

11. Children’s Privacy

Our website and services are not intended for individuals under 13 (or 16 in certain jurisdictions, like the EU). We do not knowingly collect data from children. If we learn such data has been collected, we will delete it promptly. Contact us if you believe we have child data.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates are effective upon posting to the website. We encourage you to review this page periodically. Significant changes will be communicated via email or website notice where feasible.

13. Contact Us

For questions, concerns, or to exercise your rights, please contact our Data Protection Officer:

• Email: info@sarvaedge.com
• Phone: +91 9310770091
• Address: Plot 801, Ghitorni, New Delhi - 110030, India

You can also use our contact form. If you are in the EU and believe we have not addressed your concerns, you may contact your local data protection authority.